About Us
At Wellura, we believe staying home should never mean going it alone. Whether you're navigating the challenges of aging, supporting a parent from afar, or helping an adult child live independently, we're here to make it work—with care, professionalism, and unwavering reliability.
Proudly serving the Waterloo Region. We're a local team dedicated to providing quality care to you and your loved ones.
Michele Charles
Founder & CEO
I founded Wellura after seeing too many families struggle with the overwhelming task of coordinating care for loved ones who want to stay home.
The experience was fragmented, unpredictable, and exhausting. PSWs didn't communicate. Yard services and handymen didn't show up. Spouses struggled to manage the complexities of our Health Care system without support. And families were left managing it all while trying to work, raise their own children, and simply be present for the people they love.
I knew there was a better way.
With over 20 years leading operations and building high-performing teams in finance and professional services, I've learned that trust, quality, and coordination aren't luxuries—they're requirements. That's what Wellura delivers.
We coordinate everything your loved one needs to stay safely at home—companions, personal care, home maintenance, wellness support—under one trusted partner. Families get one number to call, one coordinator who knows them, and the peace of mind that comes from knowing it's handled.
I've assembled a team of healthcare, senior living, and home services professionals—including registered nurses, PSW educators, and licensed contractors—who share our commitment to doing this right. We're building something different here: local, accountable, and uncompromising on quality.
As a lifetime Kitchener-Waterloo resident, I know this community and the families quietly carrying this burden. Wellura exists to lighten that load.
If you're navigating these challenges, let's talk.
$199 Comprehensive Assessment (Home and Safety Assessment)
Before making any decisions about care, get expert guidance. Many families struggle with knowing where to start. Our comprehensive assessment gives you clarity—regardless of whether or not you choose Wellura.
Your $199 Assessment Includes:
✓ 60–90-minute in-home evaluation
✓ Safety hazard identification (fall risks, accessibility needs)
✓ Care needs assessment (clinical and daily living)
✓ Written recommendations report
✓ Transparent pricing options
✓ Guidance on government services eligibility
✓ No-pressure consultation
Think of it as insurance—you'll either get expert care recommendations to use with any provider, or you'll get your assessment free when you join Wellura.
Become a Wellura client within 30 days? Your $199 assessment fee is fully credited to your first month.